Ledger Live Login

How to sign in safely, troubleshoot connection issues, and protect your crypto assets.

Overview

Updated guide · Secure access

Ledger Live is the desktop and mobile application that lets you manage cryptocurrency accounts on Ledger hardware wallets. The login step might differ depending on whether you're using the desktop app (macOS, Windows, Linux) or mobile (iOS, Android), and whether you access a local profile or connect a hardware device. This guide walks you through each approach and provides best practices to keep your keys and funds safe.

What happens when you log in

Ledger Live does not ask for your recovery phrase. Instead, it connects to your physical Ledger device (via USB or Bluetooth) and verifies account signatures locally. The app stores only account metadata and settings; private keys remain isolated on the hardware device.

Quick steps to sign in (desktop)

  1. Download and install Ledger Live from the official Ledger website.
  2. Open the app and create or restore a profile. If restoring, never enter your recovery phrase into the app — use your Ledger device only.
  3. Connect your Ledger hardware wallet via USB or Bluetooth and unlock it with your PIN.
  4. In Ledger Live, click "Connect device" and follow on-screen prompts to allow the connection.
  5. Once connected, Ledger Live will sync accounts and show balances.

Troubleshooting common login issues

  • Device not detected: Check USB cable and port, ensure the device is unlocked, and Ledger Live is up-to-date.
  • Bluetooth pairing fails: Toggle Bluetooth off/on on your computer and device, remove prior pairings, restart Ledger Live.
  • App stuck syncing: Close Ledger Live, disconnect the device for 10 seconds, then reconnect and reopen the app.
  • App asks for seed phrase: This is a phishing attempt — close the app and verify you downloaded Ledger Live from the official site.
Security tip: Always verify transaction details on the physical Ledger device screen before approving. The device screen is the single source of truth for what will be signed.

Best practices for secure login

  1. Download Ledger Live only from the official domain or trusted app stores.
  2. Keep your firmware and Ledger Live app updated to the latest stable releases.
  3. Never enter your 24-word recovery phrase into any app, site, or chat.
  4. Use a strong, unique profile password for local encryption if you enable it, but recognize that recovery phrases are the real backup.
  5. Consider using a dedicated machine or VM for high-value accounts to reduce attack surface.

Privacy & data

Ledger Live may connect to network services to fetch balances, prices, and blockchain data. While account metadata may be stored locally, the most sensitive data — private keys — never leaves the Ledger device. If privacy is critical, consider using a personal node or a privacy-focused aggregator.

Frequently asked questions (FAQ)

Do I need my recovery phrase to log in?
No — your recovery phrase is only needed to recover a lost or new device. Never input it into Ledger Live.
Can Ledger Live be used on multiple machines?
Yes. You can install Ledger Live on